Terms & Conditions
Applicability
- Full payment of purchased items must be made with their Visa Infinite card either in store or online.
- New item purchases only
- Coverage for a maximum of 365 days from date of purchase.
- 28 days from incident date to submit a claim but Cardholder must report within 24 hours of discovery in case of theft.
- Particular limits apply to online purchases that are not delivered or damaged in transit.
- Includes Accidental Damage for mobile phones
- Please refer to the terms and conditions for full policy details, including cover, conditions, limits and exclusions.
For any claims, you should email creditcardclaims@crawco.me with the following information:
- Cardholder’s name
- First 9 digits of covered card number
- Cardholder’s address
- The policy or section under which the claim applies
This will start the claim process.
Visit the online portal to check T&C’s and know more about this protection.
Online portal - https://cardholderbenefitsonline.com