Travelezplus Card Terms and Conditions 

Terms & Conditions

Al Fardan Exchange is regulated by the Central Bank of the UAE

Applicability

1. Full payment of purchased items must be made with their Visa Infinite card either in store or online.
2. New item purchases only
3. Coverage for a maximum of 365 days from date of purchase.
4. 28 days from incident date to submit a claim but Cardholder must report within 24 hours of discovery in case of theft.
5. Particular limits apply to online purchases that are not delivered or damaged in transit.
6. Includes Accidental Damage for mobile phones
7. Please refer to the terms and conditions for full policy details, including cover, conditions, limits and exclusions.

For any claims, you should email creditcardclaims@crawco.me with the following information:

1. Cardholder’s name
2. First 9 digits of covered card number
3. Cardholder’s address
4. The policy or section under which the claim applies

This will start the claim process.

Visit the online portal to check T&C’s and know more about this protection.

Online portal - https://cardholderbenefitsonline.com