Fees and Charges
| Products / Services | Charges (Exclusive of 5% VAT) |
|---|---|
| MONEY TRANSFERS - OUTWARD AND INWARD REMITTANCES | |
| OUTWARD REMITTANCES - INTERNATIONAL BANK ACCOUNT TRANSFERS | |
| India, Pakistan, Bangladesh, Philippines, Sri Lanka, Nepal, Indonesia, Ghana, Kenya, Uganda (Currencies - INR, PKR, BDT, PHP, LKR, NPR, IDR, GHS, KES, UGX) | Minimum AED 0.00 Maximum AED 25.24 |
| United Arab Emirates, Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, Egypt, Jordan, Iraq, Tunisia, Morocco, Malaysia, Thailand (Currencies AED, BHD, KWD, OMR, QAR, SAR, EGP, JOD, IQD, TND, MAD, MYR, THB) | Minimum AED 17.38 Maximum AED 50.00 |
| Egypt, Philippines, Sri Lanka, Indonesia, Thailand, Jordan (In USD) | Minimum AED 18.57 Maximum AED 57.62 |
| Lebanon (In USD) | Minimum AED 38.09 Maximum AED 95.24 |
| Australia, United States of America, Canada, Euro Region, United Kingdom, Japan, New Zealand, Singapore, Sweden, Norway, Denmark (Currencies - AUD, USD, CAD, EUR, GBP, JPY, NZD, SGD, SEK, NOK, DKK) | Minimum AED 57.62 Maximum AED 120.00 |
| UAE BANK DEPOSIT (UAEFTS) - CORPORATE | |
| UAE Bank Deposit (UAEFTS) - Corporate | AED 5.71/- And 0.50 fils Per Thousand on the volume |
| INSTANT MONEY TRANSFER SERVICE (IMTS) - CREDIT TO ACCOUNT & CASH PICKUP SERVICES | |
| Credit to Account and Cash Pick Ups through Money Transfer Operators (Eg: Western Union, Instant Cash, RIA, IREMIT etc.,) | Charges may vary depending on destination country and amount |
| Cash Payout at Branches and Agent locations | Minimum: AED 0.00 Maximum: AED 150.00 |
| INWARD REMITTANCES | |
| Inward Remittances within UAE** | Charges may vary depending on the sender’s instructions, the sending partner, and the payout amount. |
| Salary Advance Processed (Earned Wages Access - EWA) For WPS Customers | |
| Salary Advance Processed (Earned Wages Access - EWA) For WPS Customers | 12% processing fee on salary advance "Salary advance processed as remittance transaction only" Applicable remittance charges as per schedule of fees and charges Please refer https://alfardanexchange.com/fees-and-charges |
| UAE Fund Transfer System (UAEFTS) and Aani Services | |
| Account transfers within UAE via Aani & UAEFTS (UAE Fund Transfer System) | Minimum: AED 17.38 Maximum: AED 23.09 |
| TYPE OF CHARGES (**In Outward and Inward Remittance Transfers) | |
| Remittance Charges if borne by the remitter and beneficiary | **Charges may vary depending on destination country and amount |
| Remittance Charges if borne by the beneficiary | |
| Remittance Charges if borne by the remitter | |
| FOREIGN CURRENCY EXCHANGE (PURCHASE / SALE) | |
| All (except sanctioned countries) | Minimum: AED 3.00 Maximum: AED 5.00 |
| FOREIGN CURRENCY EXCHANGE (BUY-BACK) | |
| All (except sanctioned countries) | Minimum: AED 20.00 Maximum: AED 25.00 |
| WAGE PROTECTION SYSTEM - WPS PAYROLL CARD (PAYEZ CARD) | |
| ATM Withdrawals - Domestic and International | Minimum: AED 2.00 Maximum: AED 25.00 |
| Balance Inquiry - Domestic and International | Minimum: AED 1.00 Maximum: AED 5.00 |
| SMS Charges | Minimum: AED 1.00 Maximum: AED 2.00 |
| Payez Card Charges - Charges depends based on the Card type as detailed in the Key Fact Statement | https://alfardanexchange.com/key-fact-statement |
| *Different charge slabs apply based on customer segment - For details, please visit the nearest branch or call our customer call centre | |
| GENERAL PENSION & SOCIAL SECURITY AUTHORITY (GPSSA) | |
| GPSSA Processing charges per file | AED 40.00 |
| TRAVELEZ (MULTI-CURRENCY PRE-PAID CARD) | |
| Card Issuance - Non-Personalized card (for Primary card(s)) | Minimum: AED 50.00 Maximum: AED 55.00 |
| Card Issuance - Personalized card (for Primary card(s)) | Minimum: AED 65.00 Maximum: AED 70.00 |
| Card Issuance - Non-Personalized card (for Secondary card(s)) | AED 50.00 |
| Card Issuance - Personalized card (for Secondary card(s)) | AED 65.00 |
| Card Issuance Additional Charges | No Charge for initial load of AED 100 or its equivalent in foreign currency and above AED 5/- for initial load below AED 100 or equivalent in foreign currency |
| Card Replacement - Non-Personalized (for Primary and Secondary card(s)) | AED 50.00 |
| Card Replacement - Personalized card (for Primary and Secondary card(s)) | AED 65.00 |
| Account Inactivity | AED 5/- (or Equivalent of foreign currencies) (from 7th month onwards) till account balance reaches zero |
| Reload Fee (for Primary and Secondary card) | No Charge for foreign currency reload equivalent AED 100 and above AED 5/- for foreign currency reload equivalent below AED 100 AED 5/- for AED currency reload (Irrespective of any amount) |
| For domestic and international balance inquiries and ATM withdrawals, conversion charges and dispute charges please refer to our Key Fact Statements | https://alfardanexchange.com/key-fact-statement |
| VALUE ADDED SERVICES | |
| UTILITY BILL PAYMENTS | |
| TAQA distribution - Al Ain Distribution Company (AADC) Utility Bill Payments, Abu Dhabi Distribution Company (ADDC) Utility Bill Payments, DU Bill Payments, Etisalat Bill Payments, Sharjah Electricity and Water Authority, Federal Electricity and Water Authority, Ajman Sewerage | Minimum: AED 0 Maximum: AED 8.00 |
| INTERNATIONAL MOBILE TOP UP | |
| DING (Ezetop)** | **Charges may vary depending on destination country and amount |
| GOVERNMENT PAYMENTS | |
| Dubai Police Fine Payment Services, Abu Dhabi Police Traffic Fine Payment Services, Tahseel - Government Payments, Salik, Nol Cards | Minimum: AED 0.00 Maximum: AED 5.00 |
| VALUE ADDED TAX PAYMENT (VAT) COLLECTION | |
| Value Added Tax Payment Collection | AED 22.85 |
| CORPORATE TAX PAYMENT COLLECTION | |
| Transactions Below AED 100,000 | AED 20.00 |
| Transactions Above AED 100,000 | AED 40.00 |
| AIR FARE COLLECTION | |
| Air Arabia | Minimum: AED 10.00 Maximum of AED 100.00 |
| Fly Dubai | |
| DUBAI INSURANCE COMPANY | |
| Involuntary Loss Of Employment [ILOE] (Claim Payout) | Free |
| CORPORATE CASH COLLECTION | |
| Orient Insurance PJSC - Insurance Premium Collection, Ventaja International Corp., | Minimum: AED 0 Maximum: AED 20.00 |
| INVESTMENTS AND PAYMENT SCHEMES | |
| National Bonds Cash Collection and Redemption | Free |
| CREDIT CARD PAYMENTS | |
| Credit Card Payments Collection | AED 3.50 |
| AFEX Credit Cards Flash (CBUAE NPSS/AANI) | AED 5.00 |
