FAQs
- What is the Travelez card and where I can buy it?Read More
Al Fardan Exchange’s Travelez prepaid Visa card is a safer alternative to cash. It offers you a secure and convenient way to carry your holiday travel money and access your funds globally. You can get your Travelez card from any Al Fardan Exchange branch. For more information, please visit Prepaid Cards
- What are the steps to activate your Travelez Plus Card?Read More
The steps to activate your Travelez Plus Card Click here
- How do I make a money transfer?Read More
It’s easy to send money through Al Fardan Exchange. To get started with your first transfer, visit any of our branches with your valid ID, register a new account and make your first transfer easily and securely.
- What documents do I need to send money to my home country?Read More
As long as you have your Emirates ID/ identification document and the complete details of your beneficiary account and/or recipient (please note that requirements may vary according to the country and preferred payment mode), you can start your money transfer process.
- Where I can see today's exchange rate?Read More
Global currency rates are constantly fluctuating. For updated rates, you can refer to our dedicated rate page.
- What are the money transfer changes?Read More
At Al Fardan Exchange, we charge you a fair service fee and use a real-time exchange rate for conversion. As such, charges vary based on your destination of transfer, payment mode and payout currency.
- What is the maximum amount I am allowed to send ?Read More
There is no maximum amount of funds you can transfer through our branch network, however each recipient country has it's own limits. Remittances made online are subject to a limit of AED 100,000. You can learn more from any Al Fardan Exchange branch.
- What is WPS & how can I enroll my company?Read More
Wages Protection System (WPS) is an electronic salary transfer system that allows companies / institutions to pay workers’ wages via banks as well as approved and authorised financial institutions that are allowed to provide the service. To register your company under the WPS scheme, visit any Al Fardan Exchange branch with the following documents.
Employee Registration Requirements
Full list of employees in a specified format (get in touch with us to know more)
Employees’ labour card details and copies of Emirates ID
Employer Registration Requirements
Trade license
Chamber of Commerce certificates
Ministry of Labour registration number
Owners / Partners passport copies
Power of Attorney for authorised signatories
Signed Al Fardan Exchange agreement
You may also reach out to us through our form online
- How to Activate your Travelez Plus card?Read More
Please follow the steps to Activate your Travelez Plus card. Click Here
