Communication Channels

Communication Channels

We have a dedicated Call Center Team to assist you 24*7

• For reporting theft, loss and fraud
• For all inquiries, complaints and suggestions

Call to : 600522265

Email to : customercare@alfardanexchange.com

• For AlfaPay related queries

Call to : 600522265

Email to : help@alfapay.com

• Alternative Fraud Reporting Channel (Available from 08:00 am to 12:00 pm )

Email to : fraud.reporting@alfardanexchange.com

Our Alternative 24*7 communication channels

• For WU.COM related queries

Call to : 800736398

Email to : wu.suppport@alfardanexchange.com

• For Travelez – Prepaid Card related queries

Call to : 600547774

Email to : support@travelezcard.com

You may also visit us at the Following Address:
Al Fardan Exchange – Sole Proprietorship L.L.C

• Dubai
  Office No. 401 to 406, Al Thanyah III, Onyx Tower 2, Dubai Internet City, Dubai PO Box 2095 Dubai, United Arab Emirates. Tel: +971 4 7090900

• Abu Dhabi
  Shop No. 2,Ground Floor, Al Ameen Tower, Al Lulu Street, Abu Dhabi City, Abu Dhabi PO Box 498 Abu Dhabi, United Arab Emirates. Tel: +971 2 6662233